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Inquio

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10 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2025

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Star Rating

9
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Inquio Reviews

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Profile Name
Star Rating
9
1
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Verified User in Consulting
UC
Verified User in Consulting
10/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Clear Bot Report Cards and a Trackable Inquio Score That Deliver Fast Insights

The clarity of the Bot Report Card is the standout feature. Instead of just seeing aggregate containment or CSAT numbers, we get ranked issues with real conversation examples and concrete recommendations. The Inquio Score gives us a single, trackable quality metric that we can share with client stakeholders. Upload via CSV or API is straightforward and results appear in minutes, which fits the pace of our project work.
Latoyah R.
LR
Latoyah R.
Assistant Manager at Walgreens
10/08/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Inquio Keeps Our Chatbots Accurate with Easy, Ongoing Quality Assurance

We use chatbots to speed up customer support services delivery through quick responses and Inquio helps us to do quality assurance on the bots to ensure they are always accurate. Inquio allows us to easily catch any misinformation or wrong answers that our boy might give to our customers abd rectify that immediately. It allows us to keep tabs with the performance of our bots at all times which ensures that our customers are always getting the right answers from them.
Brittni Harpole C.
BC
Brittni Harpole C.
Customer Service Representative at Motion
09/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Inquio Makes Bot Quality Assurance and Performance Analysis Effortless

I really appreciate how Inquio has made it possible to ensure the quality of our customer support bots. It allows us to analyze the performance of our bots by automatically analyzing the conversations and interactions our customers have with our bots and this makes it possible to improve the quality of our bots and ensure our customers are getting accurate and quick responses.

About

Contact

HQ Location:
Dover, US

Social

@getinquio

See what your bot is getting wrong. Upload your conversations, get your Inquio Score™, 

and know exactly what to fix.

Inquio builds quality assurance tools for conversational AI. The company was founded by people who spent years building and running chatbots, and kept hitting the same wall: once a bot is live, there's no reliable way to know what it's getting wrong. Dashboards report volume, containment, and CSAT — none of which catch a confidently wrong answer or a customer who quietly gave up. Inquio exists to close that gap. The company's technology reads real conversation transcripts and surfaces the failures that conventional metrics miss, turning chatbot QA from occasional manual transcript review into a repeatable, measurable process. Inquio serves CX and support teams, conversation designers, QA and compliance functions, and the agencies and platforms that build bots for them, across e-commerce, SaaS, telecom, financial services, travel, and healthcare. Inquio LLC is headquartered in Dover, Delaware.

Details

Year Founded
2025
Website
inquio.ai