Chatbot dashboards tell you how much your bot did, not how well it did. Containment, CSAT and response time can look healthy while the bot gives wrong answers or frustrates customers who never fill out a survey.
Inquio reads your real transcripts and returns a Bot Report Card: a prioritized list of what went wrong, how often, and what to fix first.
Upload by CSV or connect via API. Analysis runs in minutes.
What Inquio finds:
• Incorrect and outdated answers, delivered confidently
• Missed and misrouted intents that never triggered a fallback
• Customer frustration and silent abandonment no survey captures
• Safety incidents and policy violations (Defender)
• Buying signals and churn risk buried in support chats (Sales Radar)
The Inquio Score tracks quality over time and benchmarks against industry norms. Issues are ranked by severity, so teams fix the expensive problems first.
For CX teams, conversation designers, and anyone running a live bot.
