About 12 years ago, they were very helpful with moving my domain from GoDaddy to Inmotionhosting, setting up security, etc. Now, I know that I can get the technical support I need in a relatively short time.

excellent customer service and technical help when i need it

I love the super helpful tech support. I'm not a web developer so I get stuck quite easily with my Wordpress site. They have been very patient with me and staying on the chat for well over an hour sometimes. They helped me recover a site I accidentally deleted so that was a huge relief! The hosting price for WP Launch is great too for an artist like me who is on a budget. My site is stable and any issues have been resolved very quickly with PHP upgrades and clearing cache files. It's been really easy to set up a staging site too for testing new features before they go live.