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Inline Manual

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2014
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Inline Manual Reviews

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Christophe G.
CG
Christophe G.
Co-Founder - CTO & Customer Success at Azendoo
01/22/2018
Validated Reviewer
Verified Current User
Review source: Organic

A great fit for user onboarding and in-app walktrhroughs

We've been recently trying many solutions to build in-app walkthroughs to onboard new users, guide clients inside our application and make sure their adoption curve goes faster. After extensive testing, Inline Manual is definitely the best fit for us: - it provides all the features we need with a good quality/price ratio. - the app is well designed and offers deep capabilities - roadmap is relevant and releases are frequent and head to the right direction - their team is very responsive for any questions (support, sales, etc.)
Verified User in Computer Software
UC
Verified User in Computer Software
04/28/2017
Validated Reviewer
Verified Current User
Review source: Organic

Amazing Support

Whenever I do run into issues/questions, their support is next level. They respond instantly and are very helpful and kind.
Marc S.
MS
Marc S.
Head of Client Support at Coniq
05/17/2016
Validated Reviewer
Review source: Organic

Excellent tool for showing off new features and letting the customer know how to use them

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

About

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HQ Location:
London, United Kingdom

Social

@InlineManual

What is Inline Manual?

Inline Manual is a software company specializing in creating tools to enhance user onboarding, engagement, and support through interactive guides and in-app messages. Their platform enables businesses to build and integrate step-by-step tutorials, tooltips, and pop-ups directly into their websites or applications to help users understand how to use complex features, thereby improving user experience and reducing support costs.With Inline Manual, companies can effectively educate new users, drive product adoption, and provide proactive support without requiring direct assistance from customer support representatives. The customizable and context-sensitive nature of the guides ensures that help is available to users exactly when and where they need it. Additionally, Inline Manual offers analytics to help organizations track user engagement and feedback, enabling them to optimize their user assistance and educational materials continuously.

Details

Year Founded
2014