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Inline Manual

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2014
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Inline Manual Reviews

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Verified User in Financial Services
CF
Verified User in Financial Services
02/06/2020
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use and meets with on boarding requirements

Easy configuration and have the 3 or 4 features we always use. We also like the pay as you go concept. Suspension mode when project is done and not yet live.
Craig N.
CN
Craig N.
Co-founder at Hue & Stripe
02/05/2020
Validated Reviewer
Verified Current User
Review source: Organic

Great for non-technical users

Inline Manual removed the need for a developer to create walkthroughs for the different features on our site, freeing up their time to do what they do best - build. It allowed me, a non-technical person, to embed my instructions throughout the site so I could better scale and use the personal touch only when it was needed. The authoring tool is very simple to understand and use and has empowered our team to create more helpful documentation within the site without needing new pages. It also provides an easy way to make site announcements without involving a developer. The customization levels are excellent and we are able to edit the tools to match our style.
Laurent T.
LT
Laurent T.
Product Owner at Progi
02/05/2020
Validated Reviewer
Verified Current User
Review source: Organic

Inform your client

Awesome support from the Inline Manual team. It helped us to reduce to number of call to our customer service, promote new features, inform client of potential downtime.

About

Contact

HQ Location:
London, United Kingdom

Social

@InlineManual

What is Inline Manual?

Inline Manual is a software company specializing in creating tools to enhance user onboarding, engagement, and support through interactive guides and in-app messages. Their platform enables businesses to build and integrate step-by-step tutorials, tooltips, and pop-ups directly into their websites or applications to help users understand how to use complex features, thereby improving user experience and reducing support costs.With Inline Manual, companies can effectively educate new users, drive product adoption, and provide proactive support without requiring direct assistance from customer support representatives. The customizable and context-sensitive nature of the guides ensures that help is available to users exactly when and where they need it. Additionally, Inline Manual offers analytics to help organizations track user engagement and feedback, enabling them to optimize their user assistance and educational materials continuously.

Details

Year Founded
2014