Product Avatar Image

Idiomatic

Show rating breakdown
12 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

9
3
0
0
0

Idiomatic Reviews

Review Filters
Profile Name
Star Rating
9
3
0
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
10/06/2023
Validated Reviewer
Review source: Organic

Amazing tool for analyzing support tickets

- Setting up is easy - Customer Sucess team is eager to help - Great onboarding process - Able to easily categorize and analyze support tickets - Makes it easier to check specific concerns/issues that are trending up or down - Easy to navigate - Can incorporate real time notifications with Slacks for spikes in tickets related to certain issues
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
10/05/2023
Validated Reviewer
Verified Current User
Review source: Organic

Enjoy Idiomatic

I like all the graphs full of data, this helps you visialize impact rather than just looking at numbers
Verified User in Information Services
UI
Verified User in Information Services
10/05/2023
Validated Reviewer
Verified Current User
Review source: Organic

Idiomatic is easy to use and accurate in reporting

I like that it is extremely easy to use. In comparison to other quality platforms, I feel most confident navigating Idiomatic

About

Contact

HQ Location:
Palo Alto, California

Social

What is Idiomatic?

Idiomatic is a customer feedback analytics company that specializes in transforming unstructured feedback into actionable insights. By leveraging advanced machine learning algorithms, Idiomatic helps businesses understand customer sentiment and identify key trends in their feedback data. This enables companies to improve customer experiences and make data-driven decisions. Idiomatic's platform integrates with various feedback channels, such as surveys and support tickets, allowing for comprehensive analysis across different customer touchpoints.

Details

Year Founded
2015
Website
idiomatic.com