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Idiomatic

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12 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

9
3
0
0
0

Idiomatic Reviews

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Profile Name
Star Rating
9
3
0
0
0
Verified User in Computer Software
UC
Verified User in Computer Software
10/20/2023
Validated Reviewer
Verified Current User
Review source: Organic

Use it to gather customer insights and put into themes easily

It brings all data together and categorizes it for easy digestion of insights and customer pain points
Verified User in Internet
UI
Verified User in Internet
10/16/2023
Validated Reviewer
Verified Current User
Review source: Organic

My interactions with their representatives have been wonderful

We are in the middle of updating our issues and categories, and we're requesting some custom solutions to increase the granularity of our reporting. Our rep has been wonderfully responsive and in our most recent meeting even included someone from their leadership so I could provide the feedback directly.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
10/13/2023
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use, great to use for big data

Idiomatic is a great tool to summarize huge amounts of data for our support and product teams. The visuals and graphs help show high level findings without having to dig through too much data. It is also easy to work with Idiomatic to tag and work on new topics or categories that need to be added.

About

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HQ Location:
Palo Alto, California

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What is Idiomatic?

Idiomatic is a customer feedback analytics company that specializes in transforming unstructured feedback into actionable insights. By leveraging advanced machine learning algorithms, Idiomatic helps businesses understand customer sentiment and identify key trends in their feedback data. This enables companies to improve customer experiences and make data-driven decisions. Idiomatic's platform integrates with various feedback channels, such as surveys and support tickets, allowing for comprehensive analysis across different customer touchpoints.

Details

Year Founded
2015
Website
idiomatic.com