Hona is intuitive, customizable, and very helpful. It's allowed us to improve and automate client communication. It was easy to implement, and our onboarding specialist made the process smooth and delightful. We are using it daily. It integrates very smoothly with our practice management software. Also, we have a dedicated customer success manager who provides training and support on an ongoing basis.

Hona helps us stay on top of updating our clients and sending them automated reminders about their case. We've had very few (if any) complaints from clients about not hearing from us since introducing Hona to our case management process!

The ease of use, the customer support, internal consultant. I use this app daily