Very easy to nagivate for those who lack computer literacy, simply select your claim from the dashboard and you'll receivce majoirty of the information you are looking for. If you do run into issues, I find that customer support repplies rather fast and takes time to fully understand your issue before addressing it. Other HSA accounts tend to pass off your inquiry to other parties within the HSA without letting them know what exactly is going on which leads to long leads times to address inquries. Having acitivty from and center as some as you login makes it easy to see what majoirty of people that are loggin in are looking for, because of this I don't have to navigate to different parts of the website to get the information I need.

I like that my wife can use the card for medical expenses at the counter

Health Equity's phone customer service is SUPERB! Anytime that I have had to call and ask questions for my client, they always picked up and were able to wlk me through the process.