Product Avatar Image

Halp

Show rating breakdown
49 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
2017
Profile Filters

All Products & Services

Profile Name

Star Rating

39
9
0
1
0

Halp Reviews

Review Filters
Profile Name
Star Rating
39
9
0
1
0
Nathan M.
NM
Nathan M.
Vice President, Global IT at Orchard Therapeutics
03/31/2022
Validated Reviewer
Verified Current User
Review source: Organic

Halp is one of the best Next-Gen Help Desk platforms

|Halp
We love the Slack integration, automation capabilities, simple to use but robust administration, web portal functionality, and best of all, price. We have dumped our other "big name" service vendor for help desk and gone all in with Halp on Slack. Additionally, two of our other departments, Facilities and Quality, are also now using Halp full time instead of their prior solutions.
Verified User in Computer Software
UC
Verified User in Computer Software
03/25/2022
Validated Reviewer
Verified Current User
Review source: Organic

Great

|Halp
I think it is simple to use when it comes to managing tickets and keeping everything organized. I also love their answers feature since I make use of that feature very often (for FAQs). I use Halp through both the website directly and through the slack integration.
Nick P.
NP
Nick P.
03/25/2022
Validated Reviewer
Verified Current User
Review source: Organic

Painless Service Desk

|Halp
One touch ticket creation via emoji from slack DM

About

Contact

HQ Location:
Boulder,CO

Social

@halp

What is Halp?

Halp is a cutting-edge technology company specializing in streamlined customer support and ticketing solutions. Their platform, accessible at https://halp.com/, is designed to enhance the efficiency and effectiveness of IT and operations teams in managing support requests. Halp integrates seamlessly with popular communication tools like Slack and Microsoft Teams, enabling users to convert messages directly into trackable tickets from within their existing workflow. This integration facilitates immediate responses and more organized ticket management, making it an ideal solution for businesses looking to improve their internal support systems and employee satisfaction. Ideal for both small and large organizations, Halp simplifies the support process and helps teams focus on what matters most: resolving issues quickly and maintaining high productivity.

Details

Year Founded
2017
Website
halp.com