Great Question

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2021
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Great Question Reviews

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Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
08/14/2023
Validated Reviewer
Verified Current User
Review source: Organic

Essential to our UXR practice

GQ has been essential for going zero to one on our UXR practice. We needed a cost-effective tool that could help with the entire lifecycle of a UXR study, and that had a low learning curve, and GQ has been able to check all the boxes. Plus, the GQ team is phenomenal, and always ready to help provide resources, talk with us about ideas, help troubleshoot and they keep us informed about what's coming up next on the roadmap.
Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
08/14/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great Question has made recruiting our customers so much quicker and easier

Finally an easy way for us to contact the customers we need for our research. We used to manage our customer panel without a dedicated tool. It was a very manual and cumbersome process with several different teams involved. Recruiting our customers for research would take weeks! With GQ, researchers can now easily filter the candidates list with their required criteria and easily invite customers to research themselves without needing to handover any tasks to other tools or teams. What used to take us several weeks can now be done in an afternoon. And when something does go wrong, the GQ customer support is super quick to respond.
Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
08/11/2023
Validated Reviewer
Verified Current User
Review source: Organic

One of my favorite tools!

I've been doing UR for a long time, and recruiting current customers has ALWAYS been harder than it needs to be! When I went independent this year, I knew I needed a tool that would handle an end to end interviewing process so I wouldn't have to string together a bunch of tools. GQ saves me time and money, and the team is one of the best I've ever worked with.

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HQ Location:
Oakland, US

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What is Great Question?

Great Question is a customer research platform designed to help organizations gather and understand customer insights efficiently. The platform offers tools for recruiting research participants, conducting surveys and interviews, and analyzing feedback to drive better business decisions. Ideal for product teams, marketers, and UX/UI designers, Great Question is committed to streamlining the user research process, making it easier for companies to directly engage with their customers and integrate user feedback into their product development cycles. By centralizing and simplifying the research process, Great Question aims to empower businesses to continuously improve their products and services based on real user input.

Details

Year Founded
2021