Grazitti Interactive
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GMAQ empowers you to design visually compelling email templates and landing pages with intuitive drag-and-drop functionality and a code-free interface. Emphasizing simplicity and accessibility, its user-friendly design enhances the overall CX, prioritizing ease of use and navigation. By streamlining asset creation, it reduces the time required from 10 hours to 4, significantly minimizing the investment necessary for content development.
Ettiq is an AI-powered community management platform that helps organizations moderate online communities, such as Higher Logic Vanilla, Khoros, Salesforce Experience Cloud, Gainsight, and more, effectively. Using sentiment analysis, natural language processing (NLP), and real-time alerts, it detects spam, harmful content, and inappropriate behavior in real time. Along with moderation, Ettiq provides analytics on engagement, user activity, and spam trends, giving teams a clear view of community health. By automating repetitive tasks and assisting with AI-generated replies or post summarization, it reduces manual effort while ensuring conversations remain active and constructive. With Ettiq, organizations can: - Automatically filter spam, profanity, and harmful content - Prioritize issues with AI-driven sentiment analysis and alerts - Support moderators with AI-powered summaries and replies - Scale moderation as communities grow without adding extra resources - Use real-time insights to guide engagement and community strategy
Autopex is a Salesforce-native conversational AI solution that helps teams manage Salesforce operations using plain natural language. It enables admins, developers, and business users to interact with Salesforce data, metadata, permissions, and actions, without writing Apex code. Autopex reduces operational complexity while keeping Salesforce secure, compliant, and easy to work with.
E2C Advance is an extension of standard ‘Email-to-Case’ functionality with 10+ out-of-the-box features. Aimed at making case management rather easy and robust, E2C Advance is a Lightning-ready product that accelerates the process of case resolution, ensuring better agents’ productivity and customer-centricity. -Fast-tracked Case Resolution -Improved Agent Productivity -Reduced Employee Burnout -Enhanced Customer Experience
M-Hive allows backup and restoration of all assets within Marketo. It safeguards your Marketo assets even if your Marketo subscription is canceled. Easy Configuration Configure your Marketo asset back-up in a few minutes with a convenient GUI. The configuration link is available in the toggle sidebar. Asset Back-up Back up all your Marketo assets with M-Hive, which are emails, email templates, landing pages, and landing page templates. Asset Repository Get a centralized database of your Marketo assets for a holistic overview of all your assets. Back-up Schedule Back up your Marketo data as and when required. You can easily schedule it on a daily, weekly, or on-demand basis. Simplified Restore Restore any edited asset and get a comprehensive view of all your backed up data. Real-Time Back-up Status View last back-up date and time on the dashboard. Additionally, you can preview the status of each asset individually. Security Protect your Marketo assets with M-Hive’s email notification feature through which you would receive alerts if any changes are made in your account like password reset, new user addition, etc. Split View, Design View, and Code View View all your Marketo assets with these features. The Code View gives a look at the HTML code, the Design View gives a visual representation of your code, and the Split View gives a multi-pane look at the HTML code and the visual design side-by-side
IdeasPro is a robust, next-gen ideas management solution for Salesforce Community Cloud users. If ‘Ideas’ are enabled for your community users, IdeasPro super-simplifies managing those ideas. With 15+ out-of-the-box features like ideas-account mapping, merging duplicate ideas, profanity prevention, IdeasPro is a one-of-its-kind product.
At Grazitti, we know just how important it is to be able to maximize digital adoption on Salesforce-powered online communities. That’s why our Salesforce wizards have built GuideIn. A Salesforce-native, Lightning-ready solution, it enables you to onboard users, train employees, and broadcast change with guided tours. With GuideIn, you get the ability to enable digital transformation in your organization by accelerating the adoption of your Salesforce community. Use-Cases • User Onboarding: Seamlessly onboard users onto your Salesforce community • Employee Training: Train employees with minimized manual effort • Change Broadcasting: Deploy tours to broadcast changes in your community
Grazitti Interactive Reviews
Alisha B.
Unified Search That Cuts Resolution Time, Backed by Hands-On Support
Manoj P.
Better Personlized Chatbot for the Technical Support
Verified User in Semiconductors
Great support and good product
About
What is Grazitti Interactive?
Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since 2008, Grazitti Interactive has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 & SOC Type II Audits, ISO 7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.