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Gorgias

Show rating breakdown
4.6 out of 5 stars
581 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

433
127
17
2
2

Gorgias Reviews

Review Filters
Profile Name
Star Rating
433
127
17
2
2
Jennifer S.
JS
Jennifer S.
04/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Incredibly Easy to Learn and Great for Assigning Emails

|Gorgias
Gorgias is incredibly easy to learn and use. I also like being able to assign emails to different people, and then toggle back and forth depending on who’s responding.
Loni S.
LS
Loni S.
04/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Efficient Email Management Made Simple

|Gorgias
I like that Gorgias makes it super simple to see all of the emails and break them down into which team member should address them. It's easy to see the history of conversations, loop in other team members if necessary, and then close out the task once it's complete. The initial setup was very simple, even though there was a learning curve to teach the team how to use it.
Dani N.
DN
Dani N.
04/23/2026
Validated Reviewer
Review source: Organic

Easy to Manage with a Great Interface

|Gorgias
It's very easy to manage and the interphase is great

About

Contact

HQ Location:
San Francisco, California

Social

@gorgiasio

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Details

Year Founded
2015
Website
www.gorgias.com