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GetRafiki

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4.5 out of 5 stars
23 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2021

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Star Rating

16
6
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1
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GetRafiki Reviews

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Profile Name
Star Rating
16
6
0
1
0
Kirill C.
KC
Kirill C.
🎯 COO at aqua: Delivering Excellence in Test Management to 10k+ Users | Leading Teams to Results | Driven by Metrics & Funnels
01/22/2024
Validated Reviewer
Review source: Organic

Great tool, great ui, but the support is even better than great

|Rafiki AI
We were doing a research on tools for recording our calls and Rafiki, though it ended up on our shortlist quite ocasionaly, quickly became a leader. It has everything you need. It may not look as fancy or be as 'hyped' as others, but that's not why I'm here. The interface is clear, and it has a bunch of nice features like built-in translation or the ability to create short video snippets, integration with our CRM. The price is reasonable, one of the best on the market. But what really makes them stand out is their support. I always look for ways to improve processes and make the perfect, so I was very pleasantly surprised that for any question or idea - I could get a detailed and comprehensive response in just a few hours. The guys at Rafiki are trully open to answer any question and discuss any idea. That's exactly how I expect 'service' to be nowadays.
Sean B.
SB
Sean B.
12/11/2023
Validated Reviewer
Verified Current User
Review source: Organic

A Fantatstic Tool, with first class support

|Rafiki AI
Rafiki was a refreshing alternative to more expensive options. Offering features comparable to Gong. We have been using it for over 10 months and it has grown with our needs and completely revamped our QA process. We were able to process 200 plus Sales , Support, and Success reps and monitor our performance. The AI and transcription is a game changer and has helped our managers focus on coaching and feedback.
Chanel Cecile K.
CK
Chanel Cecile K.
11/30/2023
Validated Reviewer
Review source: Organic

Incredible Support Team

|Rafiki AI
What I have enjoyed most about Rafiki is the amazing support team. You never wait long for assistance/replies, they are very attentive and that is super important when time, business-wise is a factor. I also appreciate the attention to detail that all of their implementations include. Video tutorials are easy to understand, if that doesn't work for you, they are always open to live training sessions. The Rafiki team's ability to show their customers individualized attention is amazing, they are professional as well as personalized, when it is required. Last, but not least the Rafiki Tool Platform is easy to navigate, provides cross-functional uses, and consistently provides new and useful features.

About

Contact

HQ Location:
Covina, US

Social

@getrafiki

Sales Conversation Intelligence + AI Agents for Revenue Teams

Rafiki AI is the AI-powered sales conversation intelligence and agent platform that helps revenue teams turn every customer interaction into closed deals. It captures, transcribes, and analyzes sales calls across Zoom, Google Meet, Microsoft Teams, and dialers — then surfaces what matters: deal risks, buyer objections, competitor mentions, and coaching moments your reps can act on. Built for sales leaders, RevOps, account executives, SDRs, and customer success teams, Rafiki AI combines best-in-class conversation intelligence with a suite of generative AI agents that auto-score calls, summarize meetings, draft follow-up emails, sync notes to your CRM, generate revenue reports on demand, and let reps practice live deals with AI buyer personas through AI Role Play. Rafiki AI integrates natively with Salesforce, HubSpot, Zoho, Pipedrive, Monday.com, Attio, Slack, Notion, Google Drive, and the meeting and dialer tools your team already uses — so insights flow into your existing stack without manual work. Trusted by SaaS, financial services, and high-growth teams, Rafiki AI delivers enterprise-grade revenue intelligence at a price built for scaling businesses.

Details

Year Founded
2021