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GetRafiki

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23 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2021

Profile Name

Star Rating

16
6
0
1
0

GetRafiki Reviews

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Profile Name
Star Rating
16
6
0
1
0
Kristina W.
KW
Kristina W.
Revenue Architect
09/11/2024
Validated Reviewer
Review source: Organic

Fantastic tool for aligning Revenue and GTM teams

Super simple to set up, has all the features that a product like Gong offers but is 1/3 the price. My reps love the transcription and the AI summary of their calls. It's great for call coaching and for seeing talk times of each meeting participant. The transcription also makes it really easy to share verbatim Customer feedback with our Product teams and Marketing teams.
Garrett J.
GJ
Garrett J.
Director of Sales
07/09/2024
Validated Reviewer
Verified Current User
Review source: Organic

A fantastic bit of software with a very responsive CEO.

We utilize Rafiki to capture orders and for quality assurance for our 50 salespersons. It allows new representatives an opportunity to learn from their calls while veteran staff are able to assist more clients, more accurately. From a management perspective, I could not assist/teach the number of salespersons adequately without Rafiki capturing those business opportunities and buying signals.
Verified User in Computer Software
AC
Verified User in Computer Software
02/13/2024
Validated Reviewer
Review source: Organic

Time saver with fantastic support

I recently subscribed to Rafiki after trialing it with my Support team. The AI transcripts are fantastic but the piece that excites me the most is their scorecards, which rates calls based on criteria and questions I can tailor to my needs. The scorecards have allowed me to quickly review calls at a high level while also providing me insights whenever I need to drill into a specific call for more training or review, saving me time and allowing me to focus my attention where it's needed most.

About

Contact

HQ Location:
Covina, US

Social

@getrafiki

Sales Conversation Intelligence + AI Agents for Revenue Teams

Rafiki AI is the AI-powered sales conversation intelligence and agent platform that helps revenue teams turn every customer interaction into closed deals. It captures, transcribes, and analyzes sales calls across Zoom, Google Meet, Microsoft Teams, and dialers — then surfaces what matters: deal risks, buyer objections, competitor mentions, and coaching moments your reps can act on. Built for sales leaders, RevOps, account executives, SDRs, and customer success teams, Rafiki AI combines best-in-class conversation intelligence with a suite of generative AI agents that auto-score calls, summarize meetings, draft follow-up emails, sync notes to your CRM, generate revenue reports on demand, and let reps practice live deals with AI buyer personas through AI Role Play. Rafiki AI integrates natively with Salesforce, HubSpot, Zoho, Pipedrive, Monday.com, Attio, Slack, Notion, Google Drive, and the meeting and dialer tools your team already uses — so insights flow into your existing stack without manual work. Trusted by SaaS, financial services, and high-growth teams, Rafiki AI delivers enterprise-grade revenue intelligence at a price built for scaling businesses.

Details

Year Founded
2021