Gem

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315 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2017
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Gem Reviews

Review Filters
Profile Name
Star Rating
257
46
8
2
2
Pooran T.
PT
Pooran T.
Team LeadMid-Market (51-1000 emp.)
07/08/2026
Validated Reviewer
Review source: Organic

User-Friendly and Purpose-Built

|Gem
User-friendly and easy to understand, and it fulfills its purpose.
Anthony S.
AS
Anthony S.
Qualitative Research SpecialistMid-Market (51-1000 emp.)
07/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Product Potential - Implementation and Customer Success Fell Short

|Gem
Gem has strong potential as a recruiting CRM and sourcing platform. The interface is intuitive, and the automation capabilities are promising. Unfortunately, we have not been able to realize that value because the implementation and customer success experience fell well short of what was promised during our renewal process.
Mahek T.
MT
Mahek T.
Technical RecruiterStaffing and RecruitingMid-Market (51-1000 emp.)
06/18/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Gem review

|Gem
streamlines sourcing and outreach by offering powerful automation, seamless integrations, and robust analytics, making recruiting faster, smarter, and more efficient.

About

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HQ Location:
San Francisco, California

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What is Gem?

Gem is an all-in-one recruiting platform that enables talent acquisition teams to find, engage, and nurture top talent. It works alongside LinkedIn and other places that you source, while integrating with Gmail, Outlook, and your ATS. Recruiters use Gem to build lists of people to reach out to, find email addresses, and automate follow-ups. Gem saves time, doubles response rates, and gives visibility into what’s working.

Details

Year Founded
2017
Website
www.gem.com