Frill is hands down the best Feedback Platform when it comes to User Experience. It has been thoughtfully designed in quickly engaging customers to provide feedback, ideas, alerts, and responsiveness across products. I absolutely love the indepth customization that frill offers.. at this point I am not sure what you cannot customize.. languages, banners, titles, roadmaps, widgets, themes, ... Ugh! LOVE IT! Not to mention it's customer comment sections, being able to engage customers with gifs, videos, emojis, etc. enables a deeper connection between the product teams and their customers, such a fantastic set of features.

Frill has a very nice and minimal UI /UX that is very easy to use. The clean interface makes it very pleasant to work with. All the features are well polished and make customizing status/themes very easy to use. I noticed the Frill name on some SaaS products I use. I saw them suddenly using this platform and when I tried it myself, I immediately understood why they chose Frill. Apart from the features that already work perfectly. The founder and the team behind Frill seem to be working non-stop. In the last few months since I have been on board Frill, there have been constant updates and improvements to what was already great.

Capture ideas from your customers and allow them to vote and comment on the ones they like best Alternative to: Canny.io, ProductStash, and FeedBear Keep customers informed as you ship new features with the announcement widget Best for SaaS businesses, agencies, and solopreneurs looking to consolidate customer feedback, roadmap, and announcements I've been using the product for a short time; I actually bought it to use in projects that aren't finished yet, but what I've seen so far has enchanted me! Very easy to use, clean and beautiful UX and the features fit all that I needed.