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Fraud.com

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21 reviews
  • 3 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2022
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Udentify

11 reviews

Udentify proves a person is who they say they are using a government or authority signed identity document and your NFC enabled smartphone. The Digital identity proofing process is spoof proof and highly accurate in all environmental conditions and fast.

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fcase

10 reviews

fcase is an integrated fraud management suite that provides enhanced monitoring across the payments landscape. Using centralised architecture, the platform automatically collects information from multiple fraud detection programs, and provides a cross-channel repository for all your fraud case-related data.

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aiReflex

0 reviews

Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defense coupled with explainable AI to fight fraud & improve customer trust. The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defense identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioral engine to create hyper granular profiles for every individual to identify abnormal behavior. aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis. Contact us at fraud.com to learn how we can improve your fraud defenses

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Fraud.com Reviews

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MA
Muhammad A.
06/12/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Ongoing customer sentiment analysis

Having the option to see a client's personal state during a call permits me to really tailor my methodology and address their interests more. It's featured snapshots of dissatisfaction I could have missed.
JH
Jimmy H.
06/05/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Led to a positive brand perception

Undoubtedly, the ability to provide real-time feedback on the customers’ sentiment is highly useful for Udentify. It helps me identify the emotional state of a customer by the time we get to speaking with them on the phone and perhaps curb frustration.
Ayushi S.
AS
Ayushi S.
Business Development Manager at Nityay Estate LLP
11/08/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Udentify is a best customer experience analytics platform

Udentify excels provides detailed customer insights by analyzing facial expressions, emotions, and engagement levels. It even offers real-time analytics, allowing businesses to respond promptly to customer needs and adapt the strategies based on current data.

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HQ Location:
London, GB

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What is Fraud.com?

Fraudcom is a company specializing in advanced fraud detection and prevention solutions. Their technologies are designed to protect businesses from fraud across various industries, including financial services, e-commerce, and telecommunications. By leveraging cutting-edge techniques like machine learning, real-time analytics, and artificial intelligence, Fraudcom aims to identify and mitigate fraudulent activities efficiently. The company's website, https://www.fraud.com, offers detailed information about their range of products and services, as well as resources to help businesses enhance their security measures against fraud.

Details

Year Founded
2022
Website
www.fraud.com