I have used FrankCrum for payroll services for nearly 20 years and found the transition to their services very smooth. They have reviewed our account in the past, and we received an adjustment on our workers compensation, which was really helpful. I particularly appreciate Lynn Messina, our payroll rep, who is always responsive, kind, and effective. She has never let me down, whether it's needing a report for insurance renewal, fixing payroll mistakes, or tracking delayed deliveries. The Certificate of Insurance department is also really fast and nice. The end-of-year reports and the overall kindness and helpfulness of everyone I've interacted with over the years have been fantastic. I’ve never had any complaints as they have consistently provided reliable support.

The ease of use and helpfullness of their employees

Payroll can be very complicated. Lynn has made my life so much easier by taking care of our payroll. I appreciate how she's on top of everything, she makes no mistakes and she goes above and beyond when our pay day falls on a holiday. She always makes sure that we get payroll submitted early enough for our staff to get paid on time.