I find some of the usability in Force24 to be good. The campaign builder is straightforward and vital for our marketing communications, letting me easily message segments of the audience with one-off messages. It's very easy to work through when sending these types of emails. Even though the email builder has a few quirks, it's manageable to use. I appreciate the ability to segment our audience and rely on automations, helping us deliver the right message to the right customer at the right time. The account manager is also helpful, working through integration issues with me.

Good customer support, great amount of features on the platform

There is so much information on the Portal, and we receive regular articles and emails that speak to how email marketers are struggling at the moment.