Our business has extremely complex operations, and no software will be a 100% perfect custom fit, but Flxpoint is by far the most versatile and granularly customizable inventory management and order routing software we've encountered. The UI is intuitive and user-friendly, and the functionality is through the roof. I can't believe how much time we've wasted with other softwares that charge roughly the same or more, but offer only a fraction of the functionality and support resources that Flxpoint offers. We purchased an onboarding package, which comes with several 1-hour Zoom calls with a dedicated onboarding specialist. Our sessions with Jean, our dedicated specialist, have been incredibly helpful for fast-tracking our onboarding. Our tech-savvy team was able to rapidly onboard with just a few sessions; teams with less technical knowledge would probably benefit most from the mid or top tier onboarding packages, because there's just a ton of ground to cover in order to supercharge your efficiency with Flxpoint's myriad abilities. Jean has been a delight to work with as our dedicated onboarding specialist; he has stayed on top of all of our questions, thoroughly researched our use cases, and patiently explained everything we need to know in detail, with live demos on screenshare, to enable us to cruise through onboarding. The quality of the Flxpoint UI and UX points to a team who doesn't settle for "good enough," but has mastery over the level of detail and complexity needed to actually make users' lives easier, particularly when the software has a million layers of functionality. This is not easy to do. Since we only just onboarded, time will tell if the Flxpoint functionalities we're leveraging stay consistent and reliable. But as far as usability and support go, Flxpoint gets an A+. We're so glad we found it.

Great Support! Sebastian Yepes has always been a great help when we needed support.

Flxpoint has made the once-complicated process of syncing inventory, orders, and suppliers incredibly straightforward. Throughout our onboarding process, Sebastian was prompt in his responses and took the time to explain complex technical processes in easy-to-understand terms. He’s patient, professional, and genuinely cares about helping his clients succeed.