First Advantage

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147 reviews
  • 3 profiles
  • 5 categories
Average star rating
3.5
Serving customers since
2003
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First Advantage

142 reviews

First Advantage offers a comprehensive suite of talent acquisition solutions and technology to thousands of clients globally.

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Sterling Backcheck

3 reviews

Sterling Backcheck, now a part of First Advantage, offers comprehensive background screening solutions designed to help organizations build a foundation of trust and safety. Their services are tailored to meet the unique needs of each client, ensuring informed hiring decisions and compliance with relevant legislation. Key Features and Functionality: - Criminal Background Checks: Provides thorough assessments of a candidate's criminal history, utilizing direct access to nationwide and global criminal databases. - Education and Employment Verification: Confirms a candidate's educational background and work experience to ensure qualifications align with job requirements. - Reference Checks: Conducts detailed reference interviews, both online and via telephone, to gather insights into a candidate's past performance and character. - Credit Bureau Inquiries with ID Cross-Checks: Evaluates financial trustworthiness, particularly for roles with managerial or financial responsibilities, and verifies identity details to uncover potential discrepancies. - Driver Abstracts and License Verifications: Assesses driving records to ensure candidates meet safety and compliance standards for roles involving vehicle operation. - Social Media Searches: Screens publicly available online information to identify behaviors that may pose risks, such as bigotry or sexism, aligning with organizational values. Primary Value and Solutions Provided: Sterling Backcheck's background screening services help organizations mitigate financial and reputational risks by ensuring the integrity and qualifications of potential hires. By streamlining the hiring process with advanced technology and deep market expertise, they enable faster time-to-hire and improved compliance with federal and provincial legislation. This comprehensive approach fosters a culture of trust and safety within the organization, ultimately contributing to its success and growth.

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First Advantage I-9 Compliance

2 reviews

First Advantage's Form I-9 Compliance solution is a cloud-based platform designed to streamline the employment eligibility verification process for organizations. By digitizing Form I-9 and integrating with E-Verify, it enables employers to efficiently manage and maintain compliance with federal regulations, reducing the risk of errors and penalties associated with manual processes. Key Features and Functionality: - Digital Accessibility: Complete Form I-9 and E-Verify processes remotely using tablets, smartphones, or laptops, facilitating seamless onboarding for remote hires. - Electronic Signatures: Utilize various methods for electronic signatures, including mouse, stylus, or finger (on touch-enabled devices), ensuring flexibility and ease of use. - Cloud-Based Platform: Access the system anytime, anywhere, without the need for on-premises infrastructure, enhancing operational efficiency. - Integration with E-Verify: Automatically submit employment eligibility information to the E-Verify system, ensuring compliance with federal requirements. - Audit Trails and Reporting: Maintain comprehensive records and generate reports to monitor compliance and facilitate audits. Primary Value and User Benefits: The primary value of First Advantage's Form I-9 Compliance solution lies in its ability to simplify and automate the complex process of employment eligibility verification. By offering a fully digital, cloud-based platform, it reduces the time and effort required to complete Form I-9 and E-Verify processes, transforming them from days to minutes. This efficiency not only enhances the onboarding experience for new hires but also ensures organizations remain compliant with federal regulations, thereby mitigating the risk of fines and legal issues associated with non-compliance. Additionally, the platform's remote accessibility and electronic signature capabilities cater to the evolving needs of a mobile and tech-savvy workforce, making it an ideal solution for modern hiring practices.

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Star Rating

66
37
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6
23

First Advantage Reviews

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Profile Name
Star Rating
66
37
15
6
23
Verified User in Law Practice
UL
Verified User in Law Practice
Enterprise (> 1000 emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Responsive Support and Fast Turnarounds, but Documentation Requests Can Be Tough

First Advantage has a responsive customer support, quick turnaround times in certain jurisdictions and proactive outreach to our candidates when verifying documents
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
10/31/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple, Seamless Background Check Experience

I found First Advantage pretty easy to use. It only took a couple of steps, and the experience felt seamless. I could enter my information and add documents without having to enter the same details again and again in different places.
Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: Organic

Easy to Navigate, but Login Delays and Missed BGC Notifications

Pretty easy to navigate. Don't need to search for hours to find what I am looking for

About

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HQ Location:
Atlanta, GA

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What is First Advantage?

First Advantage is a global software and data company providing fast, reliable screening and ongoing monitoring for every stage of the employee lifecycle. Solutions include: - Digital identity verification - Criminal background checks - Employment & education verification - MVR checks - Drug screening - International screening - Form I-9/E-Verify The company serves 80,000+ customers, from small businesses to enterprise organizations, in over 200 countries and territories. Customers span business/financial services, healthcare, transportation, gig economy, hospitality/restaurant, industrial, non-profit, retail, technology, staffing, and others. Solutions combine AI-powered proprietary technology and automation with 1B+ proprietary records, thousands of data resources, 100+ integration options, and global reach with local, boots-on-the-ground knowledge. The result is a modern, robust, optimized screening and hiring experience. For more information, visit https://fadv.com/

Details

Year Founded
2003
Ownership
NASDAQ: FA
Website
www.fadv.com