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First Advantage

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112 reviews
  • 2 profiles
  • 1 categories
Average star rating
3.4
Serving customers since
2003
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First Advantage

111 reviews

First Advantage offers a comprehensive suite of talent acquisition solutions and technology to thousands of clients globally.

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Sterling Backcheck

1 review

Sterling Backcheck, now a part of First Advantage, offers comprehensive background screening solutions designed to help organizations build a foundation of trust and safety. Their services are tailored to meet the unique needs of each client, ensuring informed hiring decisions and compliance with relevant legislation. Key Features and Functionality: - Criminal Background Checks: Provides thorough assessments of a candidate's criminal history, utilizing direct access to nationwide and global criminal databases. - Education and Employment Verification: Confirms a candidate's educational background and work experience to ensure qualifications align with job requirements. - Reference Checks: Conducts detailed reference interviews, both online and via telephone, to gather insights into a candidate's past performance and character. - Credit Bureau Inquiries with ID Cross-Checks: Evaluates financial trustworthiness, particularly for roles with managerial or financial responsibilities, and verifies identity details to uncover potential discrepancies. - Driver Abstracts and License Verifications: Assesses driving records to ensure candidates meet safety and compliance standards for roles involving vehicle operation. - Social Media Searches: Screens publicly available online information to identify behaviors that may pose risks, such as bigotry or sexism, aligning with organizational values. Primary Value and Solutions Provided: Sterling Backcheck's background screening services help organizations mitigate financial and reputational risks by ensuring the integrity and qualifications of potential hires. By streamlining the hiring process with advanced technology and deep market expertise, they enable faster time-to-hire and improved compliance with federal and provincial legislation. This comprehensive approach fosters a culture of trust and safety within the organization, ultimately contributing to its success and growth.

Profile Name

Star Rating

50
26
12
5
19

First Advantage Reviews

Review Filters
Profile Name
Star Rating
50
26
12
5
19
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
11/22/2025
Validated Reviewer
Review source: Organic

Started Strong, But Needs Significant Improvement

They started well. But could be more responsive and flexible. Use better judgement
Savannah S.
SS
Savannah S.
10/28/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Smooth and Easy Process

I use Sterling for every employee I onboard and run a background check. The process is smooth and straightforward, so I've never had to request customer support. The platform is easy to navigate, I also like being able to see the status of my background check in real time. Everything feels organized and transparent, which takes away a lot of the stress. The turnaround time is usually quick, and I’ve never had to deal with confusion or delays.
Melissa C.
MC
Melissa C.
Talent Operations Manager I Leading recruiting and performance management strategy to grow and foster passionate teams.
08/11/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Sterling Review

We found nothing easy to use with Sterling. They have no customer support, the dashboards are very hard to read, and the checks take a very long time with no rush options

About

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HQ Location:
Atlanta, GA

Social

@firstadvantage

What is First Advantage?

First Advantage is a service provider of comprehensive background screening solutions for employers and housing providers. They specialize in delivering technology-driven processes to help businesses make informed decisions regarding hiring and tenant screening. Their services include employment screening, resident screening, and even extended verification checks, ensuring compliance and accuracy across various industries. First Advantage leverages advanced data analytics and innovative technology tools to deliver reliable and efficient services tailored to the specific needs of clients.

Details

Year Founded
2003
Ownership
NASDAQ: FA