Fairing
18 reviews
- 1 profiles
- 2 categories
Average star rating
4.9
Serving customers since
2020
Fairing Reviews
GH
Gabe H.
Performance Marketing at Howler Brothers ⚡Easy to use Shopify app that will help you quickly gain customer insights
Fairing has an easy to use question bank so I don't have to build questions and topics from scratch, but rather implement recommended questions. Because it only takes a few clicks to create the survey questions from their bank, we've been able to increase the amount of information we have about customers significantly. And when we begin to see trends from customers filling in answers from the Other option, we can easily create a new option and recode those previously submitted answers to make analysis simple.
UA
Verified User in Apparel & Fashion
Easy To Use - Would Reccomend
Being able to see the analytics and statistics and learn from what our customers are hearing us from.
UL
Verified User in Luxury Goods & Jewelry
Makes it really easy to understand influencer marketing performance
I love that it’s so easy to understand the full context of what customers responses mean.
There’s not only the survey response but a whole bunch of other data (discount code use, utm, and now LTV analytics, etc) that’s helpful in understanding more.
This means that it’s easy to understand ambiguous data (which is common in survey responses) by cross referencing.
The ability to recategorise responses is another really useful feature.
About
What is Fairing?
Fairing Post-Purchase Surveys is a tool designed to help e-commerce businesses gather valuable customer insights immediately after purchase. By integrating directly with online storefronts, Fairing allows businesses to deploy customized surveys that capture firsthand feedback from customers. This data can then be used to improve customer experience, optimize marketing strategies, and adjust business operations based on real customer input. The platform emphasizes ease of use and rapid deployment, ensuring that businesses can quickly gain actionable insights.
Details
Year Founded
2020
Website
fairing.co