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ESO

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42 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.0
Serving customers since
2004

Profile Name

Star Rating

20
14
4
2
2

ESO Reviews

Review Filters
Profile Name
Star Rating
20
14
4
2
2
Verified User in Public Safety
AP
Verified User in Public Safety
04/04/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great Software

I like that the user can be an administrator and create their own reports without technical assistance. They have annual conferences that cater to the user and the administrator. They teach you how to be self sufficient with your software. If you do need to contact user support, you get a real person that can tap into your computer via internet and walk you through exactly what you need to do.
Verified User in Medical Practice
UM
Verified User in Medical Practice
01/22/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A sea of check boxes.

I suppose if I had to come up with something I like about the program it would be the color scheme.
Adam R.
AR
Adam R.
Paramedic, EMS Educator, Rope Access/Rescue Technician, and Technical Rescue Instructor
12/13/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Firehouse RMS, outdated and antiquated

Firehouse is somewhat easy to use interface for the end user. There is some customization ability and can access the back end SQL databases to build third-party functions.

About

Contact

HQ Location:
Austin, TX

Social

@ESO_Solutions

What is ESO?

ESO is a company that provides software solutions for the emergency medical services (EMS), fire departments, hospitals, and state agencies. Their products are designed to improve data collection, analysis, and communication within these organizations, aiding in the delivery of care and operational oversight. ESO's offerings typically include electronic health record (EHR) systems, fire incident reporting, and analytics tools, all aimed at enhancing the efficiency and effectiveness of emergency services and health care providers.

Details

Year Founded
2004