ECI Software Solutions

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239 reviews
  • 32 profiles
  • 43 categories
Average star rating
3.8
Serving customers since
1999
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ECI Software Solutions Reviews

Review Filters
Profile Name
Star Rating
101
85
29
13
11
LR
Lashion R.
Production ManagerMid-Market (51-1000 emp.)
03/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

Amper is an AWESOME tool

Amper is easy to navigate and learn, as a beginner to Amper, coming from a different manufacturing background, it was an easy transition to catch on and learn the Amper system. I use Amper on a daily basis for over 8 hours at a time and there's plenty of sub screens to get you the exact answer you're looking for. Also Amper's customer service is A+.
Jason W.
JW
Jason W.
Chief Operating OfficerSmall-Business (50 or fewer emp.)
03/19/2025
Validated Reviewer
Review source: Organic

Low cost of entry - simple to install and use

From the time I contacted them to when I had a free trial unit running was about a week. The system was easy to install and is easy to use for the most part. Service is excellent. Anytime I have an issue I get fast response from my contact. I have a single point of contact I am able to utilize and work with, which is huge. The cost is very competitive and the fact that you do not need to get capital for a large up front expense was a major reason we decided to go with Amper. It has a lot of great reporting features. I can also access it from any computer.
Michael C.
MC
Michael C.
Plant ManagerSmall-Business (50 or fewer emp.)
03/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

Machine Utilization and Much More

I enjoy using Amper because it can be made as simplistic or as complex as you want. The various tools (utilization tracking, downtime labeling and alerts, call teams, job/work order tracking) can all be setup to meet the unique needs of the business. We utilize the Amper tool for two main purposes: tracking utilization on our constrained assets and using this utilization to justify future capital expenditures. Setup and integration was a relatively smooth process with coordination between our maintenance and IT teams. Amper's customer support is always quick and responsive, and the team is genuinely invested in using the tool to fit our business's needs.

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HQ Location:
Westlake, US

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What is ECI Software Solutions?

ECI Software Solutions Inc is a company that delivers cloud-based business management software solutions aimed at small to medium-sized organizations. Their offerings cater to a wide array of industries, including manufacturing, wholesale/retail distribution, building and construction, and field service. ECI's solutions are designed to streamline operations, enhance productivity, and boost business growth. The firm places a significant emphasis on understanding the specific needs of businesses to provide tailored tools that facilitate improved efficiency and customer satisfaction.

Details

Year Founded
1999