The system works every time. We have had a couple of issues setting up our test system ready to upgrade our ERP solution, but support have got back to me within 24 hours, (I'm in the UK), and got us working again. I can't speak highly enough of customer services. They have also been very supportive and proactive in helping us plan for a full browser deployment of our solution.

We utilize EBIZ with Acumatica and the integration was easy. Their data security method does well in keeping credit card information off our systems but still lends itself to ease of use. The secure link payment has been flawless for our customers. No system is perfect but the support we have received has been wonderful. Quick responses for problems and when there have been unique issues they were handled with expedited assistance unlike other platforms that would take a week or more. The people I have worked with in support have been personable and helpful.

Any time I have a question or need help there is always someone to help me. They walk me through the process of solving issues. Ebiz Charge has great customer service.