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DropThought

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70 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2011

Profile Name

Star Rating

53
17
0
0
0

DropThought Reviews

Review Filters
Profile Name
Star Rating
53
17
0
0
0
Sydney J.
SJ
Sydney J.
Event and Operations Support at The Charlotte Sports Foundation
10/04/2023
Validated Reviewer
Verified Current User
Review source: Organic

I have enjoyed dropthought

It is user friendly and easy to access. The customer service from Sunny has been great as well.
Juliana D.
JD
Juliana D.
Event and Operations Support with the Charlotte Sports Foundation
10/03/2023
Validated Reviewer
Verified Current User
Review source: Organic

Enjoyable experience with little setbacks.

Sunny, our representative, was super easy to work with, and creating the survey itself was very straightforward. We went through a brief meeting and we were able to go from there to create our survey. It was easy to integrate into the emails and reach out to consumers. We sent these out to those who purchased tickets/attended the game, which was a super easy way to implement it into our notifications and emails. Having dating pulled at the end was super easy to understand.
Verified User in Legal Services
UL
Verified User in Legal Services
10/02/2023
Validated Reviewer
Verified Current User
Review source: Organic

Dropthought's Happy Insights

Sunny is amazing! I also enjoy its user-friendly platform.

About

Contact

HQ Location:
Santa Clara, California

Social

@dropthought

What is DropThought?

DropThought is a customer and employee experience management platform that focuses on real-time feedback collection and analysis. It allows businesses to gather actionable insights by capturing the sentiments of customers and employees through various feedback channels. The platform offers features like automated surveys, advanced analytics, and customizable dashboards to help organizations understand and enhance client satisfaction and workforce engagement. DropThought aims to facilitate informed decision-making by providing tools for timely and efficient response to feedback.

Details

Year Founded
2011