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DropThought
71 reviews
- 1 profiles
- 3 categories
Average star rating
4.6
Serving customers since
2011
DropThought Reviews
TS
Todd S.
Dropthought is Clean, Easy to Use, but Has a Lot of Features
Having used similar offerings from Google and Microsoft, Dropthought picks up where those two platforms leave off. The service is easy to use, and very intuitive. It is very easy to create programs (campaigns), integrate/deploy them, and start collecting the results to use that data as needed. I am already thinking of different ways Dropthought can be used in our environment.
SJ
Sydney J.
Event and Operations Support at The Charlotte Sports FoundationI have enjoyed dropthought
It is user friendly and easy to access. The customer service from Sunny has been great as well.
JD
Juliana D.
Event and Operations Support with the Charlotte Sports FoundationEnjoyable experience with little setbacks.
Sunny, our representative, was super easy to work with, and creating the survey itself was very straightforward. We went through a brief meeting and we were able to go from there to create our survey. It was easy to integrate into the emails and reach out to consumers. We sent these out to those who purchased tickets/attended the game, which was a super easy way to implement it into our notifications and emails. Having dating pulled at the end was super easy to understand.
About
What is DropThought?
DropThought is a customer and employee experience management platform that focuses on real-time feedback collection and analysis. It allows businesses to gather actionable insights by capturing the sentiments of customers and employees through various feedback channels. The platform offers features like automated surveys, advanced analytics, and customizable dashboards to help organizations understand and enhance client satisfaction and workforce engagement. DropThought aims to facilitate informed decision-making by providing tools for timely and efficient response to feedback.
Details
Year Founded
2011
Website
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