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DropThought

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70 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2011

Profile Name

Star Rating

53
17
0
0
0

DropThought Reviews

Review Filters
Profile Name
Star Rating
53
17
0
0
0
Verified User in Telecommunications
IT
Verified User in Telecommunications
03/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

Detailed and well structure

Shalaka is very helpful and the way she explain is very detailed.
Verified User in Telecommunications
AT
Verified User in Telecommunications
03/25/2024
Validated Reviewer
Review source: Organic

User friendly and conducive to gathering valuable feedback.

Simplicity and effectiveness in collecting responses from customers.
Suresh D.
SD
Suresh D.
03/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

Fantabulous product & Services

We have been planning to implement NPS survey for our organization for a long time. We did explore multiple vendors but no one was able to fulfill our expectation or provide solution. Dropthough was able to get what we wanted exactly the same way, More over the tool was complete user friendly. Implementation was so easy in a short period of time and we are using this product every day. This is been integrated with our site to understand the business reviews. Doesn't ends with the product, Especially the people are the real reason for us to get onboarded with dropthough, they were very helpful END to END. Special thanks to Shalaka & Ashok.

About

Contact

HQ Location:
Santa Clara, California

Social

@dropthought

What is DropThought?

DropThought is a customer and employee experience management platform that focuses on real-time feedback collection and analysis. It allows businesses to gather actionable insights by capturing the sentiments of customers and employees through various feedback channels. The platform offers features like automated surveys, advanced analytics, and customizable dashboards to help organizations understand and enhance client satisfaction and workforce engagement. DropThought aims to facilitate informed decision-making by providing tools for timely and efficient response to feedback.

Details

Year Founded
2011