I appreciate the drag app for its easy to use capabilities. I look forward to it making my inbox less hectic. The best thing about the app is I can use the app on my phone and/or my computer.

I can see what's going on without logging out of my account.

The "reply as" feature is a huge time saver if you manage several inboxes and typically find yourself loggin into and out of your accounts constantly. The Internal chat in each card really prevents miscommunication and is also nice for efficiency's sake; you don't have to leave your board and can really quickly work through your messages. I like that you can both label *and* color code your cards, because I like to be able to quickly see where things stand and colors really do the trick for me.