DocketTrack is a reasonably priced, full functionality docketing software. DocketTrak is reliable, and I have never noticed any downtime. It is easy to use, flexible and integrates with the USPTO email notification system. I started using DocketTrak about a decade ago, and have since placed two of my clients on DocketTrak. I highly recommend DocketTrak for any sized patent organization.

The cost of this docketing software was the first attraction. It is much more affordable than the other products I reviewed. Once I had committed to the software, I was delighted to find it very flexible and customisable. I can design my own docket templates for different countries, and update them easily. Ease of use: it takes me five minutes to create a new record, at most. If the patent application is published in the US, I can pull data from the public record with a few clicks. Very helpful for automating as many steps as possible, and ensuring quality data. I can attached my own documents, including PDFs and MS Word documents, to each record. There seems to be no limit to the number of documents I can attach.

I appreciate that the functionality of providing my data in a straight forward fashion is not compromised (I prefer standard formats for reports) Data is laid out in a logical and compact format and does not compromise style over substance. The flexibility of building my own docket triggers and forms is huge and being able to send reminder and completion e-mails and letter right from the platform (after being reminded by the reporting system), along with auto-docketing of new matters, take several matters out of my hands so I spend that time elsewhere. The pricing is great.