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DealerSocket

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74 reviews
  • 5 profiles
  • 3 categories
Average star rating
3.8
Serving customers since
2001
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DealerSocket

65 reviews

DealerSocket allows you to manage opportunities and processes with marketing, sales, service, customer experience, data mining, and more.

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Auto/Mate

4 reviews

Auto/Mate is a dealer management system that allows you to manage efficiency and customer centricity with control over your data.

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AutoStar Fusion

4 reviews

AutoStar Fusion is a comprehensive web-based dealership software system that gives you everything you need to make your dealership, finance company, auto wholesale, and/or retail business run more efficient, more productive, and most importantly, more profitable.

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IDMS

1 review

DealerSocket’s IDMS combines powerful features, an intuitive and user-friendly web-based design, and custom reporting for a DMS solution that meets your unique needs. When we designed our IDMS, we considered what independent and BHPH dealers like you needed to be successful. IDMS gives you web-based access with mobile capabilities, configurable workflows, and more than 50 third-party integrations.

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PrecisePrice

0 reviews

PrecisePrice is a digital retail solution developed by DealerSocket, designed to bridge the gap between online vehicle shopping and in-store purchasing. It enables customers to configure accurate payment options for their chosen vehicles in real-time, ensuring a seamless transition from online browsing to showroom visits. By integrating directly with DealerSocket's Desking and Dealer Management System (DMS, PrecisePrice ensures consistency in pricing and deal structures, enhancing both customer trust and dealership efficiency. Key Features and Functionality: - Real-Time Payment Configuration: Allows customers to calculate precise payments, including taxes, fees, and incentives, providing transparency and eliminating surprises. - Integrated F&I Menus: Offers VIN-specific Finance and Insurance (F&I options through integration with F&I Express, enabling customers to explore protection plans and warranties tailored to their selected vehicle. - Seamless Online-to-Showroom Transition: Utilizes personalized shortcodes to transfer online deal configurations directly to the showroom, ensuring a cohesive customer experience. - Desking and DMS Integration: Synchronizes online deals with DealerSocket's Desking and DMS platforms, reducing redundant data entry and streamlining the sales process. - Save and Finish Later Feature: Empowers customers to pause their online deal configuration and resume it later on any device without re-entering information, enhancing convenience and engagement. Primary Value and User Solutions: PrecisePrice addresses common challenges in the car-buying process by providing transparency, accuracy, and efficiency. For customers, it demystifies vehicle pricing and financing options, building trust and confidence in their purchasing decisions. For dealerships, it streamlines operations by integrating online and in-store processes, reducing desking time, and increasing back-end gross profits by an average of 17%. Additionally, dealerships experience a closing ratio that is 9% higher compared to other internet lead providers, positioning them competitively in the digital retail landscape.

Profile Name

Star Rating

33
23
7
5
6

DealerSocket Reviews

Review Filters
Profile Name
Star Rating
33
23
7
5
6
guy w.
GW
guy w.
12/13/2025
Validated Reviewer
Review source: Organic

Unreliable Network, Unresponsive Support

I like DealerSocket's desking tool. It does the basic task of providing quotes for clients.
Justin G.
JG
Justin G.
Your local roofing & siding expert
08/24/2025
Validated Reviewer
Review source: Thank You page

Absolute best CRM I ever used. Wish I never switched

User friendly. Very straightforward and actually has helpful and useful features. Easy to look at, easy for someone who’s not very tech savvy to get the hang of it. Support is bar none
Selena R.
SR
Selena R.
11/06/2024
Validated Reviewer
Review source: Thank You page

Best CRM

Being able to have an organized system to track and follow up with clients

About

Contact

HQ Location:
Irving, Texas

Social

@DealerSocket

What is DealerSocket?

DealerSocket is a service provider of software solutions for the automotive industry, offering an innovative suite of products designed to enhance dealership operations, improve customer satisfaction, and boost sales. Their comprehensive platform includes advanced CRM tools, digital marketing solutions, inventory management systems, and finance and insurance applications, all designed to address the unique challenges and opportunities of auto dealerships.DealerSocket's solutions help dealerships optimize every aspect of their business, from managing customer relationships and streamlining sales processes to conducting targeted marketing campaigns and handling post-sale services efficiently. With a strong focus on integrating cutting-edge technology and providing best-in-class customer support, DealerSocket is committed to helping dealerships of all sizes thrive in a competitive market.

Details

Year Founded
2001