Easy to use, elimination of paper filing and the alert of frequency to complete the records.

We happened upon Paperless through an Expo at the SQFI Conference and decided to give it a try. Ultimately, we were looking to update our recordkeeping and paperwork processes through the digitization of key records, and we weren’t disappointed. The team at Datahex assisted with the transition and the entire process allowed us to rethink the way we capture data. The setup and form development were straightforward and easy for our team members to master, becoming citizen developers in their own rite. The software gave us the tools to combine multiple forms and reduce the overall burden of paperwork and recordkeeping. Since we are a multi-site operation, the software supported standardization; a goal we’d be striving toward for some time now. Even after the initial setup, we continue to receive lighting-quick support if assistance is needed or concerns are raised. David Da Silva has been a tremendous asset to our team and implementation. Employees of all levels of the organization using the software have applauded the ease of use. The desktop interface is user friendly and permits multiple staff members to work on the same form simultaneously. This saves quite a bit of time for us since some of our documents had to pass over no less than four desks before being filed away. The form tag capability and employee access configurations help ensure only necessary documents are visible to employees based on their role in the organization. Additionally, employees enjoy having the ability to have procedures at their fingertips and the training and acknowledgement functions are very useful. The review process is more efficient with the data validation tools that are programmable and built into the software. Our sites that have converted to paperless no longer need to haul wagons of records to conference rooms for audits. We can even share documents through a controlled access protocol. Our audit processes have improved and we’re just starting to explore the PowerBi reporting capabilities which are very exciting for those involved in data trending. Overall this has been a great tool for achieving our food safety and quality goals, and we look forward to implementing it at additional sites.

Paperless has digitized our documents, saving time and improving accuracy, especially in food safety. It has helped keep us audit ready and enhanced our compliance. The tools has a lot of flexibility which give room for each department to to tailor records, audits , checklists & schedules to the specific need. Additionally, the support we receive is fantastic.