I found Dash0 super easy to get started with, thanks to their excellent onboarding wizards and detailed getting started documentation. The support and technical team was incredibly engaged, offering extensive office hours to dive into our specific environment. I love that Dash0’s spam filter helps us filter out unnecessary data efficiently, and the pricing model is flat and predictable, unlike other vendors. The platform offers a cohesive user experience with a focus on the observability stack, avoiding the clutter of unnecessary features. The triage function and color coding in the UI are particularly useful for identifying and managing errors.

IaC and Kubernetes native integration in conjunction with transparent cost management are superbly designed and documented, and well implemented. This enables governance second to none. The UI is clear and extensive without being cluttered. Customer voice is being heard and features are being implemented in a fast pace and good quality.

Dash0 is built with open industry standards in mind, utilizing OpenTelemetry, Prometheus (OpenMetrics), Perses (Dashboards) and a decent Kubernetes integration to provide tooling that will be familiar for users who heavily invested in rolling their own OSS deployments in the past. Users who are more familiar with vendored solutions should notice very quickly that their hands aren't as limited as they might be used to. In our organisation we know both and love the fact that Dash0 is focused on providing us with the tools that we need. Telemetry data that we don't find useful? Just one click on the Spam button and the unnecessary data will no longer be ingested and cause no additional costs. And the data that we keep? Triage allows me to actually have the system do the correlation across all possible attributes for me. I just need to click on what's interesting. Looking forward to see what comes next. As an early adopter we sometimes run into questions. So far all of them have been answered promptly and elegantly by the customer support, even in cases where engineering needed to be consulted or when some of our questions resulted in improvement requests.