Dash0 made our move to OpenTelemetry a lot smoother than we expected. Since it’s OTel-native, the setup was simple and we avoided the vendor lock-in issues we used to run into with legacy tools. The platform itself is really easy to use. Our engineers don’t have to wrestle with a complicated UI or learn a new query language—they can just dive in, find what they need, and actually get to the root cause of issues faster. Another big plus: our observability costs have gone down. Pricing is transparent and based on ingestion, so we’re not getting hit with surprise fees or stuck in confusing licensing tiers anymore. All in all, Dash0 has been a solid move for our team

Being OTEL-native means that setup is a breeze. The team are incredibly responsive and helpful. Getting set up was fairly quick as we just added it as a destination in our OTEL collector setup and then removed a load of hackery that was required from using our previous provider. Alerting works well and was easy to integrate with incident.io

Dash0 provides great observability on top of OpenTelemtry data. The app provides meaningful and easy to use drilldown features to quickly find problems. To setup Dash0 for a kubernetes cluster can be as simple as installing a helm chart that contains their own operator. This allowed us to quickly get data from our workloads into Dash0. Since Dash0 s built on top of OpenTelemetry, if you are already using this standard it is really easy to switch between products like Dash0 and others that support this open standard. For certain supported runtimes you can also enable auto instrumentation, which will provide some OTel data without the need to change anything in the code / image. Everything is well documented to get you started. We've also experienced great customer support. The people behind Dash0 are really receptive to feedback. We have had some great talks; helping us out with some questions, providing some new feature or configuration options, but also talks about our experience with the current product as well as hearing our thoughts on new ideas that Dash0 had been working on. Different roles within our company have been happy with the Dash0 integration, stating a nice and intuitive UI/UX.