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Cx MOMENTS

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6 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2012

Profile Name

Star Rating

3
3
0
0
0

Cx MOMENTS Reviews

Review Filters
Profile Name
Star Rating
3
3
0
0
0
Verified User in Retail
UR
Verified User in Retail
05/31/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Robust tool for identifying trends.

I like that it connects out to other tools and simplifies the review process.
BP
Britain P.
12/17/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

This program allows us to see what our customers think about us

CxMoments takes giant quantities of information and makes it very easy to pull, read and analyze. Super user friendly and very easy to use. Very nice to look at to, great product
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
04/18/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

CX Moments provides the insights I've been looking for

I love the user interface and all of the options available to convey the reports I'm creating. The robust interface can be intimidating but the support I've received is bar none. My questions are answered within 24 hours, almost always.

About

Contact

HQ Location:
Dublin 8, County Dublin, Ireland

Social

@CxMoments

What is Cx MOMENTS?

Cx MOMENTS is a company that specializes in customer service analytics, helping businesses gain insights and improve their support operations by analyzing interactions from various channels. Their platform utilizes artificial intelligence and machine learning to categorize and identify trends, enabling companies to enhance customer experiences and optimize their support processes effectively. By providing in-depth analysis and actionable data, Cx MOMENTS empowers businesses to understand customer feedback better and make informed decisions.

Details

Year Founded
2012