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Cx MOMENTS

Show rating breakdown
6 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2012

Profile Name

Star Rating

3
3
0
0
0

Cx MOMENTS Reviews

Review Filters
Profile Name
Star Rating
3
3
0
0
0
MD
Miles D.
11/21/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Really insightful, needs continued work on the UI

Love the ability to quickly scan through themes in our customer tickets and see trends. This saves us a lot of time when other areas of the business want to know how products are performing or what customers are saying.
Alex R.
AR
Alex R.
07/28/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

It has helped me drive CX improvements

The ability to search for trends and identify sentiment
Sean V.
SV
Sean V.
07/28/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

CX Moments is Great!

Ability to alert me and our team of issues right away.

About

Contact

HQ Location:
Dublin 8, County Dublin, Ireland

Social

@CxMoments

What is Cx MOMENTS?

Cx MOMENTS is a company that specializes in customer service analytics, helping businesses gain insights and improve their support operations by analyzing interactions from various channels. Their platform utilizes artificial intelligence and machine learning to categorize and identify trends, enabling companies to enhance customer experiences and optimize their support processes effectively. By providing in-depth analysis and actionable data, Cx MOMENTS empowers businesses to understand customer feedback better and make informed decisions.

Details

Year Founded
2012