CWILL

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235 reviews
  • 4 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2014
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CWILL Order Tracking

137 reviews

CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.

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CWILL Loyalty & Reviews

48 reviews

Loloyal is a Shopify app for loyalty programs, boosting merchants retention rates and increasing sales with powerful loyalty and rewards systems, such as points, referrals, rewards programs, and VIP tiers. Loloyal supports Shopify POS service to connect merchants' online and offline sales channels, and Email notifications to increase customer engagement and drive repeat purchases. Turn shoppers into loyal fans with Loloyal. Build a referral marketing program that turns loyal customers into brand advocates and lets customers refer a friend & save on ad spending. With years of experience in customer loyalty, over 25000+ brands use Loloyal to grow their business. They praised Loloyal as the trusted long-term to grow their loyalty program provider. Loloyal is fully dedicated to supporting merchants. Loloyal has a full-time development and support team focused purely on building an outstanding Shopify App.

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CWILL

42 reviews

CWILL Post-Purchase & Retention Suite is built for Shopify & DTC brands. We help merchants reduce support tickets, recover lost revenue from returns, and turn one-time buyers into repeat customers with purpose-built tools for every touchpoint after the sale. Our integrated suite includes order tracking, returns & exchanges, shipping protection, product reviews, loyalty & referrals, AI chat, pop-up & email marketing, and SEO & speed, helping brands create seamless post-purchase experiences, strengthen customer relationships, and drive long-term growth. Trusted by 30,000+ Shopify & DTC brands, CWILL combines powerful products, seamless integrations, and dedicated customer support to help merchants scale with confidence. CWILL is headquartered in North Carolina, USA.

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CWILL Pop-Up & Email Marketing

8 reviews

CWILL Pop-Up & Email Marketing helps Shopify brands turn first-time visitors into subscribers, customers, and repeat buyers. Capture more emails with high-converting pop-ups, then automate personalized email journeys—including welcome series, abandoned cart reminders, back-in-stock alerts, post-purchase follow-ups, and win-back campaigns—to build stronger customer relationships and drive more revenue.

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CWILL Reviews

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Profile Name
Star Rating
214
17
4
0
0
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Real-time parcel tracking, fair pricing, and excellent support

I use CWILL Order Tracking to track all my parcels in real-time, and my customers can also see the tracking. The price is really fair. When I have an issue, customer service responds at any time and resolves the problems. The installation is very easy and intuitive.
Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
10/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Friendly, Responsive Willdesk Support Made Our Shopify Chat Widget Easy to Fix

WillDesk’s customer support is very friendly, helpful, and responsive. I had an issue with the chat widget not showing on my Shopify store, but Sophie quickly helped me identify that it was related to my business hours and widget visibility settings. The instructions were clear, and the issue was easy to understand once they explained it. I really appreciate their patience and kind assistance. Great customer service experience!
Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
10/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Thoughtful, Attentive Support That Truly Cares

Great customer support and a team that truly cares! I've been using Sendwill for quite some time, and I really appreciate the customer support experience. I recently reached out with a question about upgrading my plan, and Mia was incredibly kind, helpful, and understanding. She took my concerns seriously and generously extended my free trial, giving me more time to explore the features before making a decision. It's refreshing to receive such thoughtful and attentive support. Thank you, Mia, for making the experience so positive!

About

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HQ Location:
201 Commonwealth Ct Cary, NC 27511 United States

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What is CWILL?

CWILL Post-Purchase & Retention Suite is built for Shopify & DTC brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into repeat customers with purpose-built tools for every touchpoint after the sale. Trusted by 30,000+ Shopify & DTC brands.

Details

Year Founded
2014
Website
www.cwill.com