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CustomerX

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10 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2017

Profile Name

Star Rating

10
0
0
0
0

CustomerX Reviews

Review Filters
Profile Name
Star Rating
10
0
0
0
0
Lairton C.
LC
Lairton C.
08/05/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Complete Diagnosis of Clients on a Single Platform

It is a platform that allows a complete diagnosis of the clients.
Lucas V.
LV
Lucas V.
08/05/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Data centralization and complete tracking of the customer journey

I like the way customer data centralization is done and how we track all their journeys.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
07/22/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Segmentation of portfolios and Customer Journey make management more assertive

Segmenting customers by portfolios, based on predefined criteria, greatly helped in the customer management process. Additionally, performing tasks within the Customer Journey improved tracking and allows for more assertive management of portfolio coverage. Measuring the health (health score) of customers through usability tracking and according to the perceptions of the responsible CSMs also greatly facilitates the identification of which customers need more attention.

About

Contact

HQ Location:
Toledo, BR

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What is CustomerX?

CustomerX is a technology vendor specializing in customer experience management solutions. The company offers a range of tools and services designed to enhance customer engagement, streamline communication, and analyze customer feedback. With a focus on data-driven insights, CustomerX aims to help businesses improve their customer relationships and drive loyalty through innovative technology. Their offerings typically include analytics platforms, feedback collection tools, and integration capabilities with existing business systems.

Details

Year Founded
2017