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CustomerSuccessBox

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134 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018
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Star Rating

103
25
4
1
1

CustomerSuccessBox Reviews

Review Filters
Profile Name
Star Rating
103
25
4
1
1
Ayushi V.
AV
Ayushi V.
Customer Success Manager | Enterprise Business | SaaS | B2B
09/12/2022
Validated Reviewer
Verified Current User
Review source: Organic
Verified User in Events Services
AE
Verified User in Events Services
09/09/2022
Validated Reviewer
Verified Current User
Review source: Organic

Good CRM tool for the Customer Success Environment.

One of the best things about CS Box is the amount of data collection points that they have in their platform. Really makes it easy for CSMs to get capture and note information about client acocunts.
Bhavna G.
BG
Bhavna G.
Senior Manager_Customer Success @ Exotel Techom
09/08/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best CS tool

CSB is the best tool for CS metrics and performance. Highly recommended!!

About

Contact

HQ Location:
San Francisco, California

Social

@CustSuccessBox

What is CustomerSuccessBox?

CustomerSuccessBox is an innovative software platform designed to aid businesses in managing and optimizing their customer success operations. It helps enterprises enhance customer retention, foster growth through upsells and expansions, and ultimately drive better business outcomes. The platform offers a suite of tools that assist in monitoring customer health scores, managing onboarding processes, tracking usage analytics, and automating workflows to proactively engage clients.With features tailored for the success of both subscription-based and recurring revenue business models, CustomerSuccessBox provides insights and metrics that enable customer success managers to act swiftly and effectively. The aim is to increase customer lifetime value and reduce churn by ensuring that each customer achieves their desired outcomes using the product or service offered.By integrating with multiple business tools and platforms, CustomerSuccessBox offers a centralized system for all customer success activities, making it easier for teams to collaborate, analyze performance, and deliver personalized customer interactions.

Details

Year Founded
2018