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Customerly

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38 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.4
Serving customers since
2017
Profile Filters

All Products & Services

Profile Name

Star Rating

28
8
1
0
1

Customerly Reviews

Review Filters
Profile Name
Star Rating
28
8
1
0
1
Bodhi H.
BH
Bodhi H.
Freelance Software Engineer
10/26/2022
Validated Reviewer
Verified Current User
Review source: Organic

Great Value, simple to use!

Customerly is simple to use and is great value for money, and the Free plan is a fantastic way to get started with customer service, and easy to scale up with some of their more advanced features.
Verified User in E-Learning
UE
Verified User in E-Learning
07/22/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Not the easiest and performing tool for live chat

The fact that you can trace the customer: browser, location etc
Rudy L.
RL
Rudy L.
05/03/2022
Validated Reviewer
Review source: Organic

Dishonest CEO - DO NOT TRUST Luca Micheli or anything his company promises.

It was great initially until the CEO Luca Micheli decided to lie and cheat his way out of his commitments.

About

Contact

HQ Location:
Dublin, IE

Social

@customerlyio

What is Customerly?

Customerly is the first complete AI-powered support and engagement platform that dynamically switches between AI Assistants and Mission-Based AI Agents to automate customer interactions with precision. Unlike traditional chatbots, our AI understands intent, executes specialized workflows, and seamlessly escalates to human teams when necessary—eliminating unnecessary back-and-forth and optimizing resolution times.

Details

Year Founded
2017