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Convoso

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253 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2006
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Convoso Reviews

Review Filters
Profile Name
Star Rating
183
46
18
5
1
Rogelio J.
RJ
Rogelio J.
09/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Convoso: Because Coffee Alone Won’t Run Your Call Center

Everything was done for us, so all we had to do was log in and start taking calls. The process was simple, quick, and easy for our team.
MR
Maria R.
08/04/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

its the Mercedes Benz of dialers

My account manager, Francisco, along with the dialer system, makes things so much easier compared to any other platform I’ve used. The customer service is always available—whether by chat or phone—and they make everything simple. If I ever need help, someone is always there to walk me through it step by step.
Mushir K.
MK
Mushir K.
Customer Service Advisor at CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED
08/02/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

This dialer is smart, seamless set up & good results

Convoso has completely transformed how we work! Their predictive dialer is a legit one, it only connects us with the acutual people, which means no more wasting time on dead-end calls. It's way more meaningful conversations and way better conversion rates. This tool has been a total gamer-changer. It's super friendly, set up in a snap, and their support team is always ready to help. We use it every single day for outbound calls, and the features are killer- the predicitve dialer is awesome, the call management tools are solid, and the reporting is so detailed. Plus, it plays nice with all our existing systems. I cannot recommend Convoso enough. Trust me, this is a real deal.

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HQ Location:
Los Angeles, CA

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@convoso

What is Convoso?

Convoso is a cloud-based software provider specializing in contact center solutions. Their platform offers tools for predictive dialer systems, lead management, and customer relationship management (CRM), designed to enhance the efficiency and productivity of call centers. With a focus on improving agent performance and customer interactions, Convoso provides features such as real-time analytics, call tracking, and automation to support businesses in optimizing their communication strategies. For more information, visit their website at [convoso.com](https://www.convoso.com/).

Details

Year Founded
2006
Website
www.convoso.com