ContactMonkey Inc.

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265 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2010
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ContactMonkey Inc. Reviews

Review Filters
Profile Name
Star Rating
161
93
10
1
0
Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Familiar UI/UX, Helpful Integrations, and Strong Performance

UI/UX that feel familiar and the integrations help a lot when sending out communications. Performance is good even when sending mass communication for the price and for employee support.
Allison G.
AG
Allison G.
Enterprise (> 1000 emp.)
10/27/2026
Validated Reviewer
Review source: Organic

Versatile, Evolving Communications Tool with Stellar Support—Design Needs Polish

I love how versatile ContactMonkey is, and I appreciate that it keeps improving its site and offerings. It moves at the same pace as I do, and when I bring them a problem, they often have a solution in the works or one I haven’t found yet. I can use AI to double-check my work, fix broken links after an email has gone out, and use tracking and analytics to see what information is being shared so employees are more likely to read and engage with it. The Canva interface for moving designs back and forth has been helpful, and the Workday interface lets me send targeted emails based on employee profile metrics. ContactMonkey has grown with us. Setup was very smooth and quick, with straightforward, helpful guides. The staff I’ve worked with over the years have been helpful, knowledgeable, and prompt in responding to my questions and concerns.
Liselle D.
LD
Liselle D.
Regional Marketing CoordinatorEnterprise (> 1000 emp.)
10/27/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Beautiful, Engaging Internal Emails—With a Two-App Sending Hurdle

I like ContactMonkey’s drag-and-drop design builder. It’s easy to use, very customizable, and integrates directly into Outlook. I can create well-designed, curated internal emails that don’t go to Outlook’s spam or other section, so more people read them. I can templatize and send recurring internal communications that are visually interesting and let me view reporting metrics. These communications engage my team, boost team morale, and stay consistent with brand standards. Getting added as a user was fairly straightforward.

About

Contact

HQ Location:
Ontario, Canada

Social

The internal comms platform that helps you draft, send & prove every internal email.

ContactMonkey is a modern internal communications platform built to help teams create, send, manage, and measure employee communications in one place, starting with email and extending through SMS, Microsoft Teams, and major HRIS platforms. It works natively inside Outlook and Gmail, so communicators build engaging, on-brand emails without leaving the tools they already use every day. Backed by AI features that keep the communicator in control, ContactMonkey helps teams tackle the daily work more effectively: drafting on-brand emails with CoAuthor, turning pre-send uncertainty into confidence with ConfidenceCheck, building segmented audience lists, personalizing content by role or location, automating sends, and analyzing results so you always know what is landing. That means communicators spend less time pushing messages out and more time focused on the strategy that actually moves people. The impact shows up fast, which is why organizations like Ikea, Toyota, and Roku trust ContactMonkey to help them reach every employee and prove the value of their communications work. Learn more at contactmonkey.com

Details

Year Founded
2010