ContactMonkey Inc.

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265 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2010
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ContactMonkey Inc. Reviews

Review Filters
Profile Name
Star Rating
161
93
10
1
0
Verified User
A
Communications Specialist
Enterprise (> 1000 emp.)
3.5/5

The campaign builder is user-friendly and allows for the creation of effective campaigns, with ongoing updates that enhance integration with other digital tools. The support from the representative is commendable, providing timely updates and assistance.

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Brooke B.
BB
Brooke B.
Senior Change Communications SpecialistEnterprise (> 1000 emp.)
11/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Polished Emails and Useful Analytics, Despite Mac Glitches

I like that ContactMonkey is easy to use and makes it easy to build templates. I love the analytics. They help me see where I need to improve my communication, which groups I need to communicate with more, and how many people are receiving my messages. I can share that with leadership to help make better-informed decisions. I also love that it makes emails look really nice and polished, especially when I have a lot of links, and I like the really nice curated emails.
Verified User
A
Senior Coordinator
Small-Business (50 or fewer emp.)
5/5

ContactMonkey excels in providing clear engagement tracking and analytics for internal communications, allowing users to easily monitor email open rates and click-through rates. The dashboard offers valuable insights that enhance the measurement of communication performance.

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About

Contact

HQ Location:
Ontario, Canada

Social

The internal comms platform that helps you draft, send & prove every internal email.

ContactMonkey is a modern internal communications platform built to help teams create, send, manage, and measure employee communications in one place, starting with email and extending through SMS, Microsoft Teams, and major HRIS platforms. It works natively inside Outlook and Gmail, so communicators build engaging, on-brand emails without leaving the tools they already use every day. Backed by AI features that keep the communicator in control, ContactMonkey helps teams tackle the daily work more effectively: drafting on-brand emails with CoAuthor, turning pre-send uncertainty into confidence with ConfidenceCheck, building segmented audience lists, personalizing content by role or location, automating sends, and analyzing results so you always know what is landing. That means communicators spend less time pushing messages out and more time focused on the strategy that actually moves people. The impact shows up fast, which is why organizations like Ikea, Toyota, and Roku trust ContactMonkey to help them reach every employee and prove the value of their communications work. Learn more at contactmonkey.com

Details

Year Founded
2010