Outstanding customer support team Superb response time Real thought leaders in the Review Management and Online Reputation space Valued relationship as a business partner Better and more credible source of reviews than other services Provides an unbiased view to consumers for a brand's reputation

Our new customers respect ConsumerAffairs as a source they can trust because our existing customers actual experiences with our product are featured in their own words on ConsumerAffairs.com. We direct our customers to ConsumerAffairs.com at point of purchase and use the reviews as a closing tool. It works and helps us close on the first call as well as given us sales on call backs that we never would have had, .It’s the best tool ever had to help elevate and maintain a great reputation. People trust what they read on this site over and above any other source that we have.

I would like to highlight the attention to our account that Brittany H. has given us throughout the three years of working with her. The entire team from behind the scenes did wonders for our account and truly stayed on top of all enhancements and advancements that took place with their platform. They have come a long way (platform wise) since we began.