KK

Kenneth K.

Enterprise (\> 1000 emp.)

8/21/2018

"ConsumerAffairs Review Management"

5/5

What do you like best about ConsumerAffairs.com?

Outstanding customer support team

Superb response time

Real thought leaders in the Review Management and Online Reputation space

Valued relationship as a business partner

Better and more credible source of reviews than other services

Provides an unbiased view to consumers for a brand's reputation Review collected by and hosted on G2.com.

What do you dislike about ConsumerAffairs.com?

Needs much better brand awareness in the marketplace to consumers

Dashboard works well but needs improvement

Lag between consumer's review to time ending up in platform Review collected by and hosted on G2.com.

Recommendations to others considering ConsumerAffairs.com:

Take advantage of their client performance and support teams. They have really helped in identifying new solutions. Review collected by and hosted on G2.com.

What problems is ConsumerAffairs.com solving and how is that benefiting you?

More qualified and validated reviews

Lead generation on other channels Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 15 reviewers think of ConsumerAffairs.com

4.5 out of 5 · Verified reviews from real users

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