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Cloudbeds

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42 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.2
Serving customers since
2012
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Cloudbeds Reviews

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Profile Name
Star Rating
29
10
0
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3
James M.
JM
James M.
Property Manager at Kendall Property Management
04/15/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Solid PMS for Small Properties

Cloudbeds has a great modern feel and is very easy to use. Going through their extensive library of courses helped me get a jump start in learning to use Cloudbeds. I was able to navigate the system, make reservations, and create reports after only a few hours of learning. It's a great option for smaller properties or a management business handling vacation rentals that only requires a few rates to be setup, packages, and minimal room types. It connects to a lot of OTAs (Booking.com, Expedia, Airbnb, etc) quickly and easily. Also take a look at the Cloudbeds Amplify program to boost bookings. The web booking engine is also fantastic (I haven't used the website builder but it looks great on the backend). Overall, I would highly recommend Cloudbeds to anyone with under 50 rooms/properties and starting out with their hospitality business. It could be used for larger properties, but as the properties grow, you're looking for some other features that Cloudbeds doesn't currently have.
MP
Maria P.
04/15/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great choice with amazing support for small hotels!

I'm very lucky to have a fantastic Gaby taking me through all the trainings, the support is amazing. The usage and functionality of the software is very convenient, it's smart and easy. There is nothing I could wish for and wouldn't have it. Also, I adore the booking engine. It's so beautiful and easy!
Verified User in Hospitality
AH
Verified User in Hospitality
04/15/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Positive experience

being able to clearly create reservations, take online bookings and send invoices in one place. easy to navigate in order to teach new staff is a key point too.

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HQ Location:
San Diego, CA

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@Cloudbeds

What is Cloudbeds?

Cloudbeds is a service provider of hospitality management software, offering solutions that streamline operations for independent hoteliers and property owners. Their suite of tools includes a property management system (PMS), a channel manager, a booking engine, and revenue management capabilities, all integrated into a user-friendly platform. Cloudbeds' software simplifies the complex processes of managing reservations, distribution, and guest interactions, aiming to increase bookings and reduce operational hassles. The platform supports properties in over 157 countries, helping them to maximize revenue and enhance the guest experience.

Details

Year Founded
2012