The simplicity of the system to avoid overbooking and rate adjustments Customer support

It strikes a good balance between being aesthetically pleasing while still keeping the display/menus straightforward and easy to navigate. It's probably one of the easiest systems to learn without requiring above-average computer knowledge and the increasing number of integrations it offers make it far more valuable than outdated systems that require the creation of a whole new system to somewhat integrate with related software.

Cloudbeds has a great modern feel and is very easy to use. Going through their extensive library of courses helped me get a jump start in learning to use Cloudbeds. I was able to navigate the system, make reservations, and create reports after only a few hours of learning. It's a great option for smaller properties or a management business handling vacation rentals that only requires a few rates to be setup, packages, and minimal room types. It connects to a lot of OTAs (Booking.com, Expedia, Airbnb, etc) quickly and easily. Also take a look at the Cloudbeds Amplify program to boost bookings. The web booking engine is also fantastic (I haven't used the website builder but it looks great on the backend). Overall, I would highly recommend Cloudbeds to anyone with under 50 rooms/properties and starting out with their hospitality business. It could be used for larger properties, but as the properties grow, you're looking for some other features that Cloudbeds doesn't currently have.