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ClientSuccess

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424 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2014
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280
118
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5

ClientSuccess Reviews

Review Filters
Profile Name
Star Rating
280
118
16
5
5
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
09/18/2023
Validated Reviewer
Review source: Organic

Business critical CRM to manage our customer delivery

Email centralisation to improve comms across all stakeholders internally Ability to sync with salesforce for finances Custom fields to make it business specific
Christian K.
CK
Christian K.
Director of Customer Success at Game Plan
09/14/2023
Validated Reviewer
Verified Current User
Review source: Organic

Client Success - A great fit for small and growing Customer Success Departments

Easy Onboarding Process / Success Cycles / Success Scores / Reporting
Chris M.
CM
Chris M.
04/28/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great Product for high touch and constantly evolving with great features

The multivariate health scoring capability, build in NPS, and Pulse allow for a very complete view of client/customer health.

About

Contact

HQ Location:
American Fork, UT

Social

@clientsuccess

What is ClientSuccess?

ClientSuccess is a SaaS platform that aids companies in managing, retaining, and growing their customer base. It provides tools and insights needed for effective customer success management, helping businesses increase retention, reduce churn, and maximize customer lifetime value. Their suite of solutions includes features for customer onboarding, risk management, renewal management, and customer engagement tracking, all designed to deliver actionable insights and automate workflows. ClientSuccess is designed to integrate seamlessly with popular CRM and business systems, enhancing the capability of organizations to deliver outstanding customer experiences at scale.\n \n

Details

Year Founded
2014