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ClientSuccess

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424 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2014
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ClientSuccess Reviews

Review Filters
Profile Name
Star Rating
280
118
16
5
5
Richard B.
RB
Richard B.
Software Consultant. Onboarding Expert. Partner Coach and Resource.
10/04/2023
Validated Reviewer
Verified Current User
Review source: Organic

Does so much out of the box

I enjoy that so much can be configured out of the box in CS. They have a great support team and a bunch of solid integration options.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
10/04/2023
Validated Reviewer
Review source: Organic

Great product & Experience

ClientSuccess (CS) was a gem I had not seen or heard of until I came to my current employer. I learned quickly CS was not overly complex in usage OR integration. User interface wise it's pretty straight forward and intuitive for our Technical Account Managers. Customer support has been exemplarary as I typically get a response within the first hour and it normally holds the piece of information I was either looking for OR a solution to my issue.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
10/04/2023
Validated Reviewer
Review source: Organic

The right sized platform for Customer Management

They've build a solid platform which our very technical TAM team can update following calls in less than 15 minutes. We measure customer sentiment, track what value our customers are getting from our solutions, and easily report metrics to our executives.

About

Contact

HQ Location:
American Fork, UT

Social

@clientsuccess

What is ClientSuccess?

ClientSuccess is a SaaS platform that aids companies in managing, retaining, and growing their customer base. It provides tools and insights needed for effective customer success management, helping businesses increase retention, reduce churn, and maximize customer lifetime value. Their suite of solutions includes features for customer onboarding, risk management, renewal management, and customer engagement tracking, all designed to deliver actionable insights and automate workflows. ClientSuccess is designed to integrate seamlessly with popular CRM and business systems, enhancing the capability of organizations to deliver outstanding customer experiences at scale.\n \n

Details

Year Founded
2014